★★★★ 4240 real customer reviews average rating: 3.5 stars
5 Stars By C. Patterson on 2009-12-18
Read the instruction manual b4 u complain about it...
I received this humidifier 2 weeks ago after searching for a decent humidifier to replace the one i owned that was famous for robbing me in replacements filter, etc. fees. This thing fits the bill. The design is great, it's super quiet, and gets the job done. In choosing this product i read all the reviews. The reviews that made me hesitant to purchase this were the complaints that said: a)that the furniture on and around the humidifier got wet all the time, b)that the machine did not cut off if empty, as advertised, c)that the machine is hard to clean, and d) that it makes a lot of noise.
With hesitation, I purchased the product in good faith.
I was immediately pleased by the design. I read the owner's manual even though i thought it all was a "no brainer". The manual actually explained a)how to adjust the mist as to not wet the furniture around it, and b)that the machine will turn off when empty, but the light on the device will remain lite...obviously the part those that said the machine did not turn off failed to read, and c)how the machine is easy to clean with a vinegar or chlorine solution.
Cleaning is easy. I recommend using the bleach solution as bleach will kill anything..not to mention it also gets rid of the discoloration.
Lastly, the sound the comes from the machine is very subtle, but when u hear it, it is exactly like the soothing sounds of a filter running on a fish tank. It actually helped me sleep... having this white, very subtle noise.
I like this thing. My skin and nose are happy.
I hope this clarifies some of the ambiguity i found in the other reviews....
5 Stars By guy next door on 2010-12-30
Read the instruction manual first
I purchased the Crane cool mist humidifier in Dec'10 and have used it, with great success, for many months. With all the negative reviews (about 20%) I almost didn't purchase this machine. But I'm glad I did, because it works really well for what it is: a mid size/capacity humidifier.
First of all: ***this humidifier has a 2.3 gallon per day maximum output, with a .9 gallon tank.*** 2DayDeliver's initial title for this (and many other humidifiers) mentions daily output capacity rather than tank size... this may be confusing, although the correct specs are prominently listed on the 2DayDeliver page - fifth bullet point in the "product features" section. As for Crane (the manufacturer), their package clearly states a 2.3 gallon daily output, and .9 gallon tank size... The reviewers complaining about the "misleading name" should try emailing 2DayDeliver suggesting a title change on their website... instead of writing a 1 or 2 star review of the product. That would be more helpful and more fair.
As for the product itself:
A few buyers obviously received defective machines; this has to be expected on some level with any manufacturer.
But having read over the negative reviews, I realized that most of the complaints were due to improper use of the machine.
It is essential to read the instruction manual and use the machine as intended by design. Doing so will avoid the pitfalls described by most of these 1-2 star review writers. For reference, I have addressed their most common complaints below:
1) White dust buildup in the room: use filtered or distilled water. This is important if you have hard tap water. (85% of American homes do.) I run my tap water through a Brita filter; the exchange ion resin lowers the concentration of calcium carbonates, accordingly softening tap water. It also helps keep the humidifier cleaner by removing organic impurities, and I have had no white dust buildup. ***If your water is particularly high in mineral content, you should use distilled water, or else opt for a vaporizer-type (humidifying) machine, which creates water vapor free of white dust.***
2) Limited effectiveness: you are trying to humidify too large a room. In my 500 square foot living room level the machine helps a little; in my 150 square foot bedroom the machine is more than adequate.
3) Height of machine: the manual directs you to put the humidifier *at least* a few feet off the ground; there's no reason you can't place it even higher up if you wish. Doing so will disperse the mist more effectively.
4) Machine runs out of water: try turning it down to about 2/3 power instead of full power. The machine is practically noiseless at this setting and the water tank if actually filled to the rim will last at least 8-10 hours.
5) Machine makes bubbling noise on high: see #4 above.
6) Wet area forms immediately around humidifier: you have the machine turned up too high for the conditions in your room. This is explained in the instruction manual: you need to make sure the mist isn't falling down onto the surfaces around the machine; otherwise moisture will accumulate on those surfaces. Turn the power dial down until the vapor stream is fully evaporating in the air.
7) Machine leaks: Take care that the water tank fits snugly into place, with no gaps. Also, make sure you have the clear rubber ring that fits inside the tank cap. During my initial setup, this little (1 1/2" diameter) ring came loose and rolled away, and I almost didn't notice. The ring ensures a tight seal on your water tank cap; without it, I'm pretty sure the machine would leak.
8) Machine gets moldy: you are not following the correct cleaning routine, as described in the manual. You need to empty and rinse out the tank daily, and empty the bottom part of the unit too. Once a week you should use a white vinegar/warm water mixture in the tank and bottom of unit (see manual).
I hope this was helpful. If my humidifier breaks down I will certainly update this review.
5 Stars By Kristina W on 2016-07-26
Mr. Mister is a keeper have had him for 5 years now! Cool Mist Humidifier Recommend!
I purchased the Cane Drop Shape Utlrasonic Cool mist humidifier almost 5 years ago. I’m happy to report he’s had a work out and is still going! I would highly recommend it for many reasons.
My husband and I suffer from sinus issues and the dry air is painful for us so this “Mister” is on most of the day and night. I wouldn’t say it’s been continuously running for 5 years, but pretty darn close. Enough to where it’s been nicknamed “Mr. Mister”. Glowing blue is soothing and the shape is modern. I don’t mind having him hanging out with company because he’s hip and COOL! There is a light, but for me it’s not that bright while for others it might be too bright. Just like the occasional burp of bubbles, it depends on the individual.
The Cane Drop Cool Mist humidifier holds 1 gallon of water and the output of mist is easily adjustable. It is VERY quiet with the exception of the burble of bubbles that comes up occasionally. It’s not loud enough to wake me and I’m a light sleeper. The nozzle on top is adjustable all around so you can easily point it in the direction you would like the mist aimed.
This particular unit does NOT require a filter and I’m pleasantly surprised at how clean it stays. I have the older model from 2010 and have used distilled water instead of tap (our tap water is hard). Vinegar to clean it, but I haven’t had to do that but about once a month! See the video instructions on the CRANE site/profile for how to clean it, it’s super easy.
Other reviews indicated furniture damage which happened to be one of my concerns. I will say that if you put the mist on the lowest setting, the mist will fall rather than be pushed up and out. I would suggest if you are worried about that then monitor it before leaving it to ruin surfaces. I’ve not had this problem as I’ve got it sitting on the kitchen counter and when it is running in the bedroom, our nightstand has a glass top that we’ve had custom fit so that the cats wouldn’t jump up and scratch the nice furniture.
The moisture output has been enough to help us both with our sinuses all year round, dry skin in the cooler months, and even soothe coughs when cold/flu season rears its ugly head. The largest room in our apartment has a 14 foot vaulted ceilings in addition to a large stairwell that is easily humidified with our Mr. Mister.
I’ve included a few photos so that you might see the output of mist as well as the brightness of the light in daytime. I would recommend this product AND I will be purchasing another one as a gift for a relative.
Giving this guy some TLC is the key to a long lasting relationship!
3 Stars By Kaz on 1969-12-31
Solid product, but ultimately the water volume is too small
Overall this is a good humidifier, but for most people its water capacity will prove to be too small.
This Crane humidifier has a small footprint, which is nice if you want to place it out of the way. Aesthetically it is moderately appealing, with a streamlined look. It assembles and comes apart easily. Filling the reservoir and cleaning it proved fairly straightforward and I have no complaints there. I really like the way mist is put into the air from this device, as you can hold your hand over the opening and actually feel the moisture coming out of it into the air; it gives you a tangible belief that the device is working.
Some reviews state that this humidifier gets things around it too wet. To some extent I agree, as the floor immediately around the device could sometimes feel a little damp. The dampness was never enough to really bother me or think it was a major problem (other humidifiers have done this to me as well), but it is something to be aware of. Other reviewers have also commented on the noise of this humidifier. It certainly makes a noise, but it is do different than the noise any low-powered fan would make. To me it was just quiet white noise.
The only real downside to this humidifier is the water volume. It holds only a single gallon of water. The product description says this can run for 24 hours on a single tank (in an appropriately sized room). Most of the time we got only eight hours or less out of a single tank. Now it's certainly possible our home could be drier than some or perhaps our bedroom is a bit larger than the suggested dimensions for this humidifier, but truly it feels like I fill this thing all the time. Eventually I got sick of the constant refilling and got another humidifier with a larger reservoir.
If you don't need a large space humidified, this is a good humidifier, but if you are concerned about the water capacity, I suggest you look elsewhere.
5 Stars By 2DayDelivergirl on 2018-01-12
You won't be disappointed.
I've read so many reviews for so many humidifiers and in the end I went with this because I had picked up one from a local Target years ago which had long since died. My climate doesn't usually get as dry as this winter of 17/18. The special price (half of what the blue & white one was listed for) for prime members only that day I purchased was half of what it would be elsewhere; I just had to get the white/white color. I purchased 3 of them.
This model is whisper quiet. Easy to fill in a sink and has a built in handle to carry. Holds enough water to get you thru at least 12 hours on its highest setting. All of mine are elevated from a kitchen island, pony wall in the family room and bookcase in the bedroom. The higher you turn it up the more mist will come out and if the air isn't dry enough to absorb what you've set it to, it will fall on surfaces, so protect them! I don't know how many reviews I read where the item was given fewer stars because of operator error. No filter is needed. There is a red light that indicates tank is empty. There is a green light which indicates the unit is running. The impact of the light on your sleeping is totally dependent upon your sleeping style; personally it's not bright enough to be an issue. I cannot imagine the winter months without these; no dry skin, sinuses, or lips here.
4 Stars By E.L. on 2018-01-13
Had one for 4 years and loved it!
I bought my first Drop 4 or 5 years ago and had it until last week. No problems, no mold, never used distilled water, didn't empty bin every day, but definitely cleaned with vinegar and water weekly. I dropped the poor thing and cracked the drop. :(
I've had the new one for 4 days and I'm very surprised at how quickly it uses up the water! I could go a week without refilling my old one, leaving the mister on the lowest setting. I've done the same with the new one and had to refill after 3 days, it ran out of water the night before! So that's a pain. I *am* using distilled water in this one to start but maybe not if I have to use a gallon every 3 days. Well, almost a gallon. That's also irritating, it doesn't quite take a full gallon so I have a bit of distilled water in a jug until the next day when I can empty the rest in.
There's nothing "wrong" with it but it seems to not be as good as they used to be. :/
1 Stars By Rolemite on 2017-12-29
Arrived damage and seller won't replace.
This product was listed as new but when the box arrived it appeared to have already been opened once before. I like the asthetic of the product but when i lifted off the water tank there is a huge crack in the bottom exposing the electrical unit! This is very dangerous and obviously not fit for sale. I tried to return it when it arrived (two days after purchase) and was told that the seller will not accept returns.
4 Stars By spicyorange on 2015-03-03
If you only read ONE REVIEW... make it this one.
Ok, take it from me, I KNOW ALL THE QUALMS OF THIS HUMIDIFIER. I've owned 6 of these things. Currently, I posses 3, but previously had an additional 3 go bad in the past (1 was still under warranty and was replaced for free). First off, check the white tag near the plugâ€”there will be a date code. That is the month and year that your unit was produced. This is important because Crane has yet to nail down the perfect design of this thing, and no two of my SIX units were the exact same!! (I think they know this too, because their customer service is AWESOME if you experience issues within a year from purchase). Best tip: only use distilled water. Follow the instruction manual's tips for sanitizing with vinegar too.
- Excellent customer service from Crane
- Having owned other brand humidifiers that cost about the same, the build quality is very sleek and polished. This unit can function as practical decor.
- Good output and quiet [when all the components aren't about to burn out... see below]. I always keep one next to the bed and one that floats between my desk and the living room. I've never had a puddle or dripping problem.
WHAT TO WATCH OUT FOR:
- This unit is susceptible to unbalanced fans that eventually wear out, and nebulizers that just stop working.
- Sometimes the top cone cap leaks mist down the sides. This is where the puddle problem can happen. WATCH for this! Only one of mine came with a poor fitting cone.. but I always save parts from my old broken units and had a spare to swap in. Otherwise, I would suggest smearing some silicone around the base of the cone.
- Try not to let the auto off happen. It's controlled by a float switch in the water basin, and I find my humidifier sounding like a car that's about to stall out because the float switch is turning the unit on and off rapidly as the water level is in that in-between zone and not low enough to truly shut it off for good. IMHO this needs to be addressed by Crane, because it wears the aforementioned parts and causes failure. This wear is usually what makes other reviewers complain of loud fan motor noise... it's the sound of death closing in for the unit.
- The white one with the blue tank is always a little different from the other color schemes (different knobs, higher overall output). Honestly, I think this one is the most durableâ€”my longest lasting one is this one. Don't ask me why....
- Average lifespan is 2 winter seasons (except my white and blue one... it's on it's 3rd!)
All in all, yes, I recommend this humidifier. For the price, if it lasts me 2-3 winters of constant running then I say it's a good product. If you absolutely don't care about looks and don't mind loud bubbly aquarium noise then go with the Safety First brand humidifier for almost half the price, although I can't say it has any more longevity than the Crane drop shaped one.
3 Stars By Chris on 2018-02-05
I feel like this is mostly for aesthetic appeal. A) The cord is short, maybe 3 ft max. The instructions say to place the unit on a table at least 2 feet high. I could not place my unit on my 4ft tall chest of drawers, because the cord is too short to reach my outlet. The instructions also say not to place the unit on carpet, fabric, wood, or metal. Ok. That leaves plastic. So you need a plastic table between 2 and 2 and a half feet tall to use this. I settled for placing my plastic breakfast tray on the floor and using that. It's only 2 inches above the carpet but it's the best I can do.
b) The plastic is thin and seems flimsy. The spout just sits on top of the unit. It doesn't screw or pop in. So, this is supposed to be great for nurseries, but you must place the unit 2 feet high (within reach of toddlers) on a plastic table (that won't knock over?) and the kid can just grab the spout right off the unit. Obviously this unit was designed by someone who has never been around kids under 5 years old.
C) The unit is very small. My toddler (19m) can pick the water basin right up. As soon as I filled the basin and flipped it upside down and stuck it into the base, half the water bubbled down, leaving the basin half empty. You can't add water from the top (says so right on the unit) so in my opinion that's a waste of space. I will likely need to refill the basin every 3 hours if I use this on high! Probably best for small office area or hotel room.
D) Instructions say to use distilled water or their special brand of filter. I use these units daily, so the thought of spending approximately 90 cents every 26 to 48 hours just for one unit is blah. Guess I'll see how much the filters cost. Right now I'm using tap water.
E) Basin can be difficult to place in the base. Just turn the base so it's facing you, and face the Crane Logo towards you, and it should be easier. It can be tricky the first few times.
A) No major light to mess with bedtime.
b) Very soothing to watch. The hollow cylinder in the center fills with most and swirls to the top in a very relaxing way. The bubbles are like watching an aquarium filter. Pleasant to see.
C) The cool mist feels nice coming out the top in a soft stream. At first use it smells like a hospital/brand new Barbie/a box of bandaids from the fresh plastic.
D) It really is quiet. You can barely hear it, which my eldest had complained of our other unit being noisy. This unit will be very good for bedtime.
Summary: I had planned to get 2 of these units, one for each kid's room, but I'll just use this one in my 7 yr old's room and find something different for the toddler's room. Not recommended for ages 1 to 6, or an area with active pets. Monitor and watch for when you need to refill since it will probably be every 8 hours minimum. Make sure you have appropriate table and filter or distilled water. My other unit (for my room) has only slightly larger capacity and is warm mist and I feel like it uses less water.
4 Stars By fuzzy logic on 2017-12-07
Keep in mind the affect of central heating and AC
This device works well enough and the noise is minimal. The catch is that the affect of any humidifier like this tends to be cancelled out by central heating which circulates the air throughout your home. You may get the humidity up in your bedroom, for example, with the furnace off. Then it, or the air conditioner kicks on, and that bedroom air is circulated throughout your home and your added humidity is gone. In some cases you may be able to close the vents in a given room to minimize the affect but then you have limited heat or AC in that room. This is something to consider with any small, room sized humidifier. It can only work for one room and not the whole house IF air is being circulated .