5 Stars By Crystal on 2012-06-15
BEST PANASONIC PHONE EVER!!!
I've had many Panasonic phones over the past 30 years. It is the only brand I trust for quality and customer service. The last one I had was KX-TGA402. There was no back light and it didn't have a speaker ID. I could never see the caller ID when I was on the phone with some one else. After a few years it stopped ringing in one room and I didn't want to purchase a range extender which Panasonic does sell. The back/lit panel is the largest and brightest I've ever had. About 1.8 inches by 1 1/4. Even with the light off you can read the date and time very easily. The key pad has larger than usual easy to press buttons. So easy to set up, it really is a breeze.It takes 7 hours to charge but I received a phone call within 30 minutes of setting it up. The phone book and everything else is set on all 4 phones with just one entry. The answering machine is loud and clear and so is the caller ID when the phone rings... The manual spells everything out very easily and clearly.. I did have one question about entering my greeting. Customer service answered quickly and was most courteous and helpful. My husband has a hearing problem but he has no problem with this phone either listening or hearing the phone ring.. The volume control is on the side which is very convenient compared to pushing a button to see the bars expand while you're talking. I checked Panasonic online before I purchased this. It was the only Dect 6 Plus that said NEW so I assumed it would be the most advanced. 2DayDeliver was also about $11 less than the retail price. Another helpful feature is that there is message counter lit in bright red so when the phone is off you can always see how many messages are stored. Another plus is that when you have a Voice Mail message there is a 1 1/8 inch bar on the top of the receiver that flashes on and off (the indicator light). You can't miss it. There will be a lit message on the display that you have Voice Mail waiting for you.. If you have entered your VM phone # in your phone book just click under VM and Voice Mail will automatically be dialed for you. This light also flashes on and off for an answering machine message. I've never seen this feature on another pnone before-- if you are in another room other than the base you can listen to your answering machine messages on any handset in any room!!! I am so happy with this phone. I can't recommend it highly enough.
I am adding this information a few days after installation, as it is not included in the instruction booklet on page 32 as it should be. If you subscribe to Caller ID this is important to know. When you refer to caller list - the name, date and time appear but not the caller's phone number. This is the first Panasonic phone I've had where there was no number. I called Panasonic and they told me to press the right arrow on the Navigator key which is the large black button with the 4 arrows. The phone number will immediately appear. If you press the left arrow the caller list appears but without the phone #. I hope this is of help.
August 29,2012 update. I'm still extremely happy with this phone, more so than ever.
UPDATE: MAY 21 One of my handsets stopped ringing. I called Panasonic at 1 800 211 7262. The rep courteously walked me thru the repair. Click on menu and then pound #. Press in 160 and it said volume OFF. I used the up arrow and made the ringer as loud as possible and then pressed SAVE! I just saved alot of money as I thought was going to have to purchase a new handset.
5 Stars By JustAnotherEngineer on 2012-11-14
Another Great cordless Panasonic Phone. I've purchased 2 different Panasonic systems - compared here. This is their best phone
I just purchased the Panasonic KX-TG4745B for my elderly parents. I hooked this system up in my home first, to test it out, prior to setting it up in my parent's home. I have been using another Panasonic system for about a year (the KX-TG6645B) which is still available and still listed on Panasonic's web site. In fact, I liked my older 6645B so much, I purchased a second system for my sister. So, with the purchase of this model, I have inadvertently created a hands on test of this year's Panasonic KX-TG4745B and my slightly older Panasonic KX-TG6645B (first introduced as a 2011 model yet still sold as a 2012 model).
All of these Panasonic cordless phone systems are near flawless.
Great voice quality, a near endless array of features, and great range.
So what are the differences between the KX-TG4745B (new for 2012) and my slightly older KX-TG6645B (first introduced in 2011 yet still listed as a 2012 model)
Not much, yet a few important differences did emerge.
The newer model (4745B) has MUCH LARGER KEYS. A definite plus for everyone but particularly useful to the elderly or those with impaired eyesight. I think these larger keys would be welcomed by all. The Actual Number of Keys and their FUNCTION is the SAME on both models, they are just much larger on the 4745B.
The newer model (4745B) is certainly louder - and it has a dedicated rocker switch built into the side of the handset to adjust volume. One of my minor complaints about the older 6645B was that it was just adequate in volume, even at its very highest settings, and you had to press a menu key to increase the volume (see my review of that model). Once again, the newer 4745B is better. It is clearly louder and the volume adjustment is far more intuitive as well as easier because of a dedicated rocker switch on the side of the handset.
The display on the older 6645B is slightly larger and a little bit better. However the text is huge on both models and both displays are quite clear. Even with poor eyesight, the displays on both models are near perfect. But as I look at both models, side by side, I'd have to say I prefer the older model (6645B) by a very small margin but I would not let that influence my purchasing decision. The differences are very minor and the text is huge on both.
Range - it appears to be about equal on both models. I actually did a walking test outside my house switching between both models. In general, the range is amazing. While all my older cordless phones stopped working just outside of my garage door, both Panasonics work about 100 feet or more from the base unit and far beyond my garage door. Amazing! Note as you get maybe 100 feet from the base unit you might hear some hiss. Within my large home the connection is perfect - completely absent of any hiss or any other audio anomalies but outside - if you are really far from the base unit, some hiss is present.
The older model (6645B) can power the base unit in the event of a power outage - the newer model cannot. I would not view that as a major advantage for the 6645B since you only have a few hours of use before the batteries are depleted and depending on who provides your phone service - the basic phone service may not be working during a power outage, so even if your cordless phones are powered up - your basic phone service may not be on. So any advantage is likely minimal. You really should have one hard wired basic phone in your house - the cost is minimal from $10.00 to $25.00
Whatever model you choose - these Panasonics are near perfect. Great voice quality, range and near perfect displays. I've now purchased three sets - two as gifts
One final piece of advice: I'd strongly recommend you purchase one more handset than you think you'll need given the low cost of an additional handset when purchasing a package. Purchasing separate handsets at a later date is much more expensive. Frankly, I'd just buy 5 handsets even if you can't figure out where you will use them all.
The voice quality of these phones is nothing short of superb - on either model - no hiss - or other audio anomalies except at extreme ranges. Simply perfect voice quality!!! As noted - the 4745B is a bit louder and has a rocker switch on the side of the handset to adjust volume.
Cordless phones have finally been perfected! You will not be disappointed by either model of these Panasonic phones but the 4745B is the better choice given its better ergonomics and louder volume.
Both models use a newer frequency which is not shared with wireless routers, microwave ovens, older cordless phones, etc. On either model of phone I have never experienced hiss or any other type of problem unless you are at an extreme range. Within my large home, the sound quality is flawless.
One LAST Update (April 2013): Panasonic just released literature on their 2013 phones. Most of the 2013 models will NOT be available until May/June 2013. While there are a few additional features on a few select models - keep in mind - cordless phones have already matured. I love my 2011/2012 Panasonic cordless phones. Yet some newer ones offer integration with cell phones via bluetooth, if you happen to have that need. Personally I see no major benefits for 2013 except for cell phone integration
For May/June 2013 I'd recommend the KX-TG6845B - it is essentially the same phone. The last number relates to the number of handsets so a KX-TG6845B has 5 handsets, a KX-TG6844B has 4, a KX-TG6843B - 3, etc.
4 Stars By Shantanu on 2012-06-29
Reliable and feature-rich phone system
I have been using this cordless phone system for over a month now. I upgraded from an older DECT 6 system from Panasonic which also worked very well for me. Here are some things I loved, and things I didn't:
1. Handset is easy to hold, large and backlit buttons makes it easy to dial out in low light.
2. I use only four handsets and the fifth is stored as a backup. Cheaper than having to buy another one seperately!
3. Sound quality and range are very good.
1. Haven't liked the usability of their Address Book. Too many clicks to get to the right names. A quick dial capability for favorite names would have been helpful.
Overall a great buy. Not sure if DECT 6+ adds to the range over DECT 6; I am assuming it does, but haven't tested it that way.
5 Stars By S. S. Cox on 2012-12-30
A SUPER DUPER PHONE
After putting up with dreadful phones by Motorola for 4 years, I did thorough research before buying this one. I read numerous reviews. Then I compared the features under Specifications and made a list of the ones I thought would be important to me. Price was not one of them.. My daughter recommended Panasonic for their reliability and I had a similar bias. So I really just checked out all the Panasonic phones.
These were the features important to me;
1. The cost of batteries. This is because I had to spend $15-18 for each Motorola battery and I was replacing them every 9 mos. or so. These Panasonics use Rechargeable AAA batteries. These are still specialized and cost more than ordinary AAA batteries but not $15! I haven't had the phones long enough to comment on how long they last.
2. Sound Quality. Some people complained about that on their phones and it was important to me because some friends call me on their cell phones and have somewhat nasal voices. I basically find these satisfactory. I'd give them an A-. I think it is the DECT 6 technology that accounts for the high quality. You can also BOOST the quality if you're in an area with interference.
3.I wanted the biggest possible phonebook. This takes 70 numbers. Some of the other Panasonics accept only 50, which I find to be too few as you can have to enter some people 3 times--home, work and cell, and maybe vacation home. I don't know why cordless phones can't do what cell phones do with their phone books. This is my one complaint. A good thing though--when you enter a phone number in one phone it is automatically entered in all of them!
4. The handsets and base are backlit and have BIG numbers. Awesome!
5. There are speaker phone features on all handsets and the handset can stand up on their own. My Motorolas didn't and this allows you to write while you talk.
6. There is spoken (as well as written) Caller ID. I thought this would be great but it turns out I can't understand the name. This is because it is a digitized voice. I am sticking with it for now on the theory I will learn to adapt, like you learn to understand a small child with practice. If I don't, I can turn it off.
7. It has 4-way conferencing on this model.
8. You can silence the ring on any or all phones between certain hours--for sleep or naps, etc..
9. Caller ID is stored in memory so you can find out who called and call back later. Basic, I guess.
10. Phones stay on for 2 hours during an outage.
11. Call Waiting actually works. You just hit the Flash button. It never worked on my Motorolas!
Some other incidental features; volume can be controlled on each handset; each phone has a nice big flashing message light. All other usual features exist.
I had to set the date & time manually. It kept deferring to Grenwich time! See Instruction book.
I hope this was helpful. I no longer can drive (due to a stroke) so I am a big 2DayDeliver fan. Going through the information available on line and reading people's comments is SO helpful. I am making better choices than I did going into stores! If you have any questions email me.
4 Stars By Beverly on 2013-05-29
Met all expectations
I gave this 4 stars as I believe there is always room for improvement. Ordering, delivery and packaging, 5 stars. The item arrived in 3 working days after the order was placed. The price was excellent for 5 phones. I ordered this particular phone for the following reasons as my former Panasonic 5 handset system needed new batteries and I decided to just buy a new improved system instead of purchasing new batteries. The batteries for this new system when they need to be replaced are not expensive like the old systems batteries. The KX-TG4745B has #1 Large buttons, #2 Large display, #3 Holds 70 numbers in the address book. (most only hold 50) This new system is so improved over my old Panasonic model. It was extremely easy to program. I needed the manual as there are codes to get to a particular area. The manual is well written. I like the block feature, my old Panasonic had this as well. Today there are so many telemarketing calls and I find this feature very useful. Another great feature is that you only need to program 1 phone and the other 4 handsets are automatically programmed. The phone also has a volume control on each handset. I haven't used this yet as it hasn't been needed. The phone calls are very clear. I haven't tested how far the phone can travel before it loses the signal but it is very adequate for my needs. There is also a headset feature if you need it. I haven't used this but I can see where it would be very useful for some. I purchased this model over the new cell/telephone model where you can incorporate your cell phone calls to come in on the landline. I didn't feel I needed that feature and that model didn't have all the features listed above. I read all of the reviews on this phone and a couple of others and chose this one. I am very happy with the purchase.
Where I think it could be improved is that you should be able to program your numbers in the address book like cell phones where they actually hold an endless amount of names and numbers. I don't see a light on the phone or the base unit to let you know that one of the other phones is in use. It displays it when you pick up the phone and says "line is in use" That is a very small complaint and I can certainly live with that. All in all, It is an excellent phone.
5 Stars By TZ2DSR on 2012-06-25
Easy to set up and great volume control!
We needed a few more handsets to place around the house. Also needed phones with good volume control. We just love everything about these. Setup was simple simple simple! Volume controls are on each handset, in a great place- just above your thumb as you pick up the handset. Each handset has an indicator light, so you can tell in any room if there is a message - AND you can access the message, change the recording, etc.. all from EACH HANDSET. No more going to the base station everytime you have to check a message. Our recorded outgoing message sounds much clearer than our old phone system. We really like these!!
5 Stars By Shadow on 2014-04-26
Nice set of phones
First...we have always had Panasonic phones. The quality of Panasonic phones over the other brands has always been better in my opinion. I've bought other brands before, mostly based on price and I always ended up taking them back. The sound on them was very bad, you always sounded like you were talking in a tunnel. I'm sure you know that sound. You might as well have a bucket over your head when you make a call.
I was reluctant to purchase this type of item from 2DayDeliver in the past instead of buying it locally, but I could only find the phones with 1 extra handset at my local stores and they were about the same price as this one with 3 extra handsets. I used to worry that if I had a problem with my purchase or I decided I didn't really like it, it would be easier to take it back to my local store. I've used 2DayDeliver for a few years now and I know if I have a problem they'll take care of it.
I'm really glad I ordered this Panasonic phone system. I love having the 4 handsets and they are very nice looking. The display is really easy to read because the readout is so large. The one we have now is a little small. This system seems to have all the things I need and it wasn't at all complicated to set up. Most of the things you have to program are very easy to do, and once you program one phone they're all programmed. I've made a couple calls to friends to see how it sounded on their end and they say it sounds very clear with no distortion. The only thing I noticed is when someone leaves a message on the answering machine it sounds a little bit muted. There might be a setting to adjust that and I just haven't run across yet. I was really anxious to get it going so I might have missed something. Other than that I think this was a really good buy. We had our last Panasonic cordless phones for over 7 years and the one before that we had for several years as well.
4 Stars By s2a on 2013-04-03
I chose this product after a good bit of research online, with a primary focus upon an inherent capacity to block unwanted/stupid/illegal robocall callings. Interestingly (or conspiratorially?), few manufacturers actually bundle this simplistic function within their phones.
I should note that this replacement system only served to augment/replace another in-home manufacturers already/otherwise competent and satisfactory expectations in performance.
All that said, my evaluations to date (about 2 months):
* does what it says it does, with little mess or fuss
* programming phone to accept carryover database of names and numbers just as tedious as expected, but not burdensome
* larger numerals on key pad a minor bonus to those of us 50+ :)
* blocking unwanted calls presents an unwarranted extra step process (not just one key press or two), but still works as advertised
* range and clarity of all calls remain as one might expect of a quality product
* would recommend this product to others, especially when pricing/cost values are concerned
* unadvertised but relevant aspect is that all blocked calls are allowed one audible ring before blockage (sometimes annoying, but somewhat understandable). If blocked calls could be silenced w/o an audible ring, that would be a huge improvement (would otherwise have offered this product 5 stars).
* Only 30 distinct numbers from blocked callers can be retained within that specific list (would prefer that to be about 500, but considering the available options in the overall consumer marketplace, this Panasonic fills a minor bill very well).
* Menu system of programming phone system is, within my own experience, a bit overworked (multiple options/keystrokes), but to be fair... the more options made available, the more choices that must be selected/chosen.
If you are currently looking for a wireless phone system for your own home that presents added beneficial aspects for those with sight/sound issues; or seek to block unwanted callers with relative and effective ease; or value cost/benefit analysis estimations vs. expectations, I would recommend this product (exceptions noted above) to any that inquired seeking sound counsel of competing products of similar capacities.
5 Stars By Winchester2 on 2015-09-04
Love the features of this phone!
It was almost two years ago that I purchased this phone system but when I saw I had never reviewed it, I felt the need to. It has been flawless in its dependability. Im rarely disappointed in a Panasonic product, but I am loving this phone. Battery life is phenomenal. Ive been on the phone for close to four hours and it still didnt die. Granted I leave it on the charger usually but still, that's a lot of phone time. I like the illuminated keypad. Its a lifesaver in a dim room. The text in the display is large and easy to read. The best part is this is one of the few phones on the market that offers a connection for a headset. And with being on the phone as long as I am (like four hours), you need a headset or your arm will be permanently locked into place at the shoulder. The sound quality is top notch. The messaging system holds more messages than I'll ever need. The audio caller ID is perfect for when you are screening calls. You can be a room away and still know who's on the other end of the line. Sometimes the pronunciation of the name is a bit off but close enough that you still know who's calling you. If this system ever dies, I'll be buying another just like it. Thats a guarantee.
1 Stars By JBR on 2014-01-24
It went back.
Panasonic has always made great phones: sturdy materials, solid build, with very clear and pleasant-sounding voice quality. I was surprised when my previous one died in under three years. This one has even better features and was as easy to set up as the previous one, but the build is disturbingly cheap and the phone annoying to talk on. The voice quality is odd, and very often I get a loud repeat of my voice in the background, just a word or a laugh. Not just an echo but a loud, SHARP echo. The ringtones and audible messages sound horrible, unlike my last set. The Panasonic headset which worked in my old Panasonic phone (and is recommended by Panasonic for this one) is so loudly static-y it's unusable. Poor fit? I don't know. I ordered a new headset in case the pin was getting worn, but it's likely the phone's jack is the problem.
The new headset didn't work either, which I pretty much expected. While waiting two days for the new headset, the feedback and echoes in the phone increased. The only EQ setting that was even bearable to use was "LOW" but it didn't change the amount of distortion and echo - only deepened the sound of it. My previous Panasonics didn't have EQ settings - they just sounded good out of the box. What really disturbs me is how the recent reviews on all the Panasonic phones have gone downhill. I have to use a headset, and Panasonic is the only brand that includes the jack for it. After spending hours reading reviews I finally ordered the KX-TG7732, which will arrive tomorrow. At least the major complaints on it are primarily about the Bluetooth not working and not so much about being a piece of junk. We'll see. It is realistic anymore to expect junk and hope for quality. There are recent purchasers of this phone who are happy with it, and I wish I was one of them. Just know if you order this you're likely as not to get a bad one. The only reason I kept this as long as I did was because I had already read the reviews of the others and was trying to see if I could live with this one.
I am really impressed with amazon's hassle-free customer service. I created the return, UPS was here the next day to pick it up, and my refund was in the bank the day after that. Wow. In a world filled with crappy products I wouldn't shop anywhere else because of the service.