★★★★ 227 real customer reviews average rating: 3.7 stars
1 Stars By Lauren S. on 2015-12-29
Lasted Less Than Six Months (Updated as of May 30, 2016. It got even worse.)
Although my issue with the belt was resolved by the manufacturer, I can't give this another star. On May 30, 2016, I discovered the weld at the front of the frame had cracked entirely. I've had this thing for less than a year, and I expect it to be covered by the warranty. However, if I had to do it all over, I would have spent a little bit more to save myself the headache. Pictures of the cracked weld are attached.
To Sunny's credit, they shipped a replacement immediately. It arrived today (June 7). However, they sent an exercise bicycle, NOT a replacement elliptical. I'm still trying to wrap my head around this. I contacted the company, and I'm waiting for a response.
I purchased this machine on July 8, 2015, and it was delivered on July 10. I decided to wait to write a review, and I'm glad I did.
Initially, this machine got high marks for ease of assembly. The manual breaks it down to five steps, and the hardware is bagged and labeled according to which step it is needed for. It could conceivably be built by one person, but having a second pair of hands is best. Initially, this machine also was great, and nearly silent during use. Initially.
I used this machine for 40 minutes, 3-6 days a week, with the resistance set at 5 (with 8 being the highest setting).
As the weeks and months passed, the machine started to squeak and groan. Tightening the (apparently easily loosened) bolts all over the machine seemed to lessen, but not eliminate, the noise.
On multiple occasions, after completing my workout, I found pieces of thin, black, metallic washers. Based on where they were in relation to the machine, I believe they came from the joints where the pedal bars meet the handle bars and/or the bars that come from the pink case.
Finally, on December 27, less than six months after purchasing the machine, the belt either slipped or broke, rendering the machine useless.
After contacting the manufacturer to make a warranty claim, I was informed that the belt is no longer under warranty, as that warranty only lasts 90 days. The one-year manufacturer warranty only applies to the frame and welds. If the belt turns out to be broken, I will have to purchase and install the replacement if I want to keep using this machine.
If you want an elliptical that you can use regularly, for more than six months, keep looking.
We opened the case to find that the belt did not break, but has been frayed/shredded to the point that it will not stay on the track after being put back in place. I am waiting for a response from the manufacturer regarding who pays to replace the belt, since I cannot believe this kind of damage is the result of using a normally functioning elliptical.
5 Stars By TG on 2013-09-18
Great inexpensive elliptical!
This elliptical is perfect for working out at home. The computer system counts calories, distance, time, etc. It also has quite a few resistance options. I think this is a steal for the price. I am 5'4 but my man has no problems using it (minus the color) and he is 5'10! Assembly did not even take an hour. I would definitely recommend this item!
4 Stars By Candace on 1969-12-31
Better than expected.
This was very easy to put together. Just be careful when connecting the display that you have it connected well.
The only drawback is that Its not well blanced, seems like it will tip over when I get moving. I solved this by getting the bolts tightened and weighting the bottom
The stride length is fine for me. I think someone who is taller would have proiproiblems with it. But ifnyou are under 5'5 and under 200 lbs, I think it will be fine for in home use.
4 Stars By Martin and Steph O'hara on 2017-08-19
Couldn't use it at first but I really like it now!
I have had this machine for 8 plus months and at first I didn't like it. I am only 30 years old but I have Rheumatoid Arthritis and so it was difficult to put together!!! At the time my knees were bothering me but I thought that the elliptical machine would be the best option for managing the pain during exercise. It was NOT easy on my knees, so I do not recommend to anyone with arthritis pain in their knees. I tried to send it back and the 2DayDeliver customer service person told me I could send it back all in one piece, since it was already put together. So I wrapped it in bubble wrap and when the UPS guy showed up, he refused to take it. SO, since we were moving that day, I just took it with me. Once I started taking a different RX for the arthritis, I was able to use it regularly and I am really liking it now!!!! I wish the arm handles extended for a longer stride and I am pretty sure the calorie count is off but other than that is really helpful for me! I am glad I kept it!! Just don't get it if your knees are in rough shape, get a bike instead!!
5 Stars By lethatsme on 2015-07-25
Great value for the price!
For the price this is such a great machine! I put it together by myself (with the help of my 2 year old) in about an hour. It clunked a little at first but quickly went away. I'm 5' 10" so the stride is a little short for me but when I got used to it, it hasn't bothered me at all. The 8 levels of resistance are kind of a joke. There really isn't a noticeable difference between them (but I did put it together by myself so it could be my error).
I used it 4-5 times a week for a half and hour every time and it's held up very well. I have a small area in my bedroom for it so I needed something on the smaller side and this fits perfectly! Couldn't have asked for more.
5 Stars By Nicole Donaldson on 2016-03-03
I love this elliptical
I love this elliptical! It's perfect in my little apartment, it is quiet and convenient. I did put an industrial lubricant on it during assembly and I used some additional washers to ensure the pieces wouldn't deteriorate quickly like some people had mentioned.
Some people complained about it being too small, but I'm short and it fit me just fine.
4 Stars By Kristen DeVries on 2015-05-20
It will not be super silent, but it is relatively quiet
You get what you pay for here. It will not be super silent, but it is relatively quiet! I was pleasantly surprised with this product. I was nervous because I read some horrific reviews, but it really is a good, solid piece of equipment.
I don't think the calories burned calculation is correct, but at least it is modest rather than overestimating. Tension is pretty good too! I've used this for over 100 miles now and its still going strong.
4 Stars By Warriorcat27 on 2016-04-28
Overall, I like it. My only complaints are that after awhile it started squeaking sometimes, it is really wobbly on carpet, and the stride seems a little shorter than what I'm used to. When it is not squeaking, it is really quiet which is nice. I like that it is small and doesn't take up much space. I wish that it could hold more weight so that my spouse could use it also, but for the price it is pretty good. The instructions were a little confusing on some parts, but it was fairly easy to put together. And my kids like to use it.
5 Stars By rinny697 on 2015-03-09
I did a lot of research before buying an elliptical. I really have no sort of money to spare for one and the ones I was really interested in were all $400 and up. I came across this one a few times and saw it got good feedback but was still leary considering the size and price, way to affordable to be any good is what I thought. After a while I decided if it was really not something I liked and didn't do the job, I could always send it back. Well, that was totally not the case! This is a great elliptical and I'm really happy I went for it!
I will say this, I do want to get a bigger machine when I have the money in the future but this is great if you don't have a lot to work with or have a lot of space. This fit perfectly in my basement and it's completely quiet and very smooth. I put it together by myself, directions were very detailed and easy. I did have my fiancé tighten bolts for me, that was a little difficult.
For me this isn't a negative because I am 5'2" but I would not recommend this for someone too much taller than me. It doesn't have a long stride but still very effective!
4 Stars By Heather on 2016-03-07
Great little machine for the price.
Perfect size for our small house. I use it everyday and it seems very stable. I am 5'3" and it has a decent stride for my height.