Real customer reviews - Average rating: 4 Stars
4 Stars By Becky Brooks on 2015-09-26
Aircare EP9 800 by Essick Air Review - Liking it so far but a little loud on anything above level 1 or 2(of 9)
I came to 2DayDeliver to purchase the Aircare EP9 but found it not in stock. I put it in my cart to wait for it to be available but decided to look elsewhere since it would soon be time to turn it on. I was able to find it at Walmart.com for $131 plus tax and free shipping so I ordered it. I might order another one when they become available on 2DayDeliver so I can have one upstairs.
Previously I have been using essicks air humidifiers that are also a tower style but smaller. The reason I wanted to change is that the ones I have are a few years old and not performing as well as they once did.
I was surprised at the size of the box when it arrived...it was huge! This humidifier is bigger than my other ones but I love that it is a functional piece of furniture. I put it in the corner of my dining room and put a plant on top of it. It looks great! (see photo)
The humidifier is in two pieces. The bottom is a platform and the area where you pour the water. Unless you overfill this, there is no way for it to leak because it is all one piece. No tanks to leak. It is like filling a bucket. On the bottom of the platform are four slots to install the caster wheels. I was not sure I wanted them but am glad I installed them. You could use it with or without the casters but I like them with them because they only raise it up a tiny bit off the floor and if you have carpet you can not even tell that you have them on the unit. It makes it a lot easier to roll it out if you need to instead of lifting the whole thing.
The wicking filter that gives you humidity is built into the bottom and enclosed in a frame. When you change it you just get the new filter material and place it inside the reusable frame. Also in the bottom section is a float that you must install. The float is just a hollow piece of plastic that will press on a part of the top when it is full of water and as the water goes down it will sink and the metal will no longer be depressed. When that happens a light flashes with "F" to let you know it's time to fill it up.
The whole top part slides on to the base and includes the fan, an opening to fill it, and a small light that shines down on the water so you can see how much to add. There is a clear fill line and honestly you can not miss it. To fill the unit you slide open a door on the front and pour water in. There is another piece of plastic you can use to make the opening a bigger spout but it's not really necessary. It seems that the unit holds about 3 gallons of water because that is what I poured in before it hit the fill line. It might hold a little more than that, because I used a pitcher and filled it a bit above the exact gallon line.
Also on the front is the display that shows the current humidity, and the "F" will flash alternating with the humidity level when it's time to fill it. If the air has reached the proper humidity it shuts off the fan automatically but the little light and display lights stay on. There are three settings. Fan speed, humidity level, and an on/off switch.
There are 9 fan speeds and honestly #9 is ridiculous. It sounds like a plane is taking off. I can not imagine using this on anything but level 1 or 2. Anything higher is really disruptive. I think they could have made the fan a little less noisy with some insulation and that is the only reason it's getting 4 stars instead of five.
The products states that you could change the tile out on the top of the unit. I did not feel the need to, because it fit with our decor. I am not sure how you remove the tile that is there because it does not come out when you turn it upside down. I am guessing you would have to pry it out. It feels like it is made of plastic rather than a real ceramic tile but it is attractive. Over all it looks and functions great.
The unit works fine and keeps the downstairs of our home at the proper humidity level so far. I will come back to update when the winter temps are low to see if it is keeping up.
2 Stars By Dave M. on 2016-11-23
AIRCARE EP9 800 Digital Whole-House Pedestal-Style Evaporative Humidifier, Espresso
I purchased this unit to replace an older Essick Air humidifier. It arrived yesterday, and it was put into service almost immediately. This unit's appearance is a bit more pleasing than some of its more utilitarian cousins, so it integrated well into our décor. Its performance, however, is disappointing. First and foremost, the built-in humidistat is inaccurate. It consistently indicates that the relative humidity in the room is 20-30% higher than three separate external hygrometers: one placed on top of the humidifier (pictured), another placed on my piano about nine feet away, and a third in an adjacent room. I believe that this is the result of a poor design, which allows humidified air to be recirculated into the unit. When the fan is stopped, the humidistat reading quickly drops to match the external hygrometers. As soon as the fan starts, the humidistat reading quickly climbs until it reaches its setpoint, and then it cycles off. In the end, the fan does not run long enough to increase the relative humidity level within in the room unless I raise the setpoint to its maximum at 65%. I removed the side grills to flip them so that the humidified air would be directed upward toward the ceiling instead of downward toward the floor. This seemed to help some, as the built-in humidistat now reads only 10-15% higher than the external hygrometers. We have also experienced three instances in which the digital display read, "EC." According to the manual, this indicates that the unit is running on an external control, or a remote control. This unit did not come with a remote control, and I did not purchase one separately. After a period of displaying, "EC," the unit powers itself off as if someone has pressed the power button. I attempted to call Essick Air at 800-547-3888 and email@example.com, but I presume that everyone is out of the office for Thanksgiving by this point. I look forward to receiving a response when they return, and if possible, I will update this review as additional information becomes available. In the meantime, however, I would not recommend this unit due to the troubles that we have experienced with ours in just the first twenty-four hours.
5 Stars By Gio's Shopping on 2017-02-12
Great machine. Many fan speeds and humidity options
Great machine. Many fan speeds and humidity options. Stylish appearance, blends in nicely with surrounding areas. Can act as a great pedestal for a flower pot.
Use the Essick Air 1970 Humidifier Bacteriostatic solution to keep the wick free of bacteria. I used only a Dixie Cup's worth for every third fill or so. (Stretch the solution out!)
One thing: do not fill the unit's tub more than the fill line you'll see inside. This water height, and the tub's actual top edge are close in proximity, and if you're rolling the unit to a water source and back, it will spill over unless you go calm and slow. The tub edge should be higher for this reason, to contain the water's sloshing around.
I say this because if you're going to be bringing water to the unit, rather than the above way, it's going to take a lot of trips to refill 3.5 gallons at a time; hence you'll be looking for a more efficient way to do the refilling.
Rolling the unit to the water source is good, but smooth floors only, and no door saddles to cross. This will slosh the water right out.
They should raise the tub edge; one pitcher at a time to refill will get maddening!
5 Stars By dawg on 2015-01-21
It gets it done
I owned an Essick 1128 series humidifier for three years prior to this one (the EP9 800). I ran it in the winters in Tennessee to humidify a 600 foot room that I use as a music studio full of acoustic guitars. It worked flawlessly until one day it stopped working (probably in part because I never changed the filter!). All in all, I feel like I certainly got my money's worth out of the 1128 unit.
I read reviews for hours at 2DayDeliver about humidifiers from Honeywell and others and all seemed to have issues: too loud, a pain to refill, underpowered, leaky, etc.
I choose the EP9 800 because it seemed to have mostly positive reviews. I am happy to say, after a week, it is working flawlessly. It is designed to handle a much bigger room and I think that helps with the noise issue (which was part of my plan in buying an "over-sized" unit. I recommend that gambit to others concerned about noise with these units.). I run it at half power and I can play music without it bothering me and even listen to TV (the studio is also the TV room) with the humidifier 8 feet away from the TV speakers without being bothered by the humidifier drone.
I find that I need to add 5 quarts of water about every three days to keep it humming away (versus a couple times a day with my old unit) and while I usually am dribbling a little water on the floor in the filling process, simply wiping that up with a dish rag is an acceptable amount of hassle.
This unit allows you to set and forget the desired humidity level. My only critique is that the internal humidity gauge on this unit tends to run about 10-12 percentage points below the room's actual humidity (I have a digital hygrometer on top of the unit that gives me the rooms 'true" humidity.) So, I compensate for that by setting the unit's desired humidity at 50% which gets my room to around the 40% minimum that acoustic guitars like.
So, as you read through the plethora of 1-star and 2-star reviews on so many of the humidifiers at 2DayDeliver, I suggest you give this Essick line of products a chance. Mine is working great for what it was intended for. (Sorry about the sideways picture, but that's 2DayDeliver's fault--they can't seem to upload a picture the way you took it!)
1 Stars By Bookworm on 2016-05-12
DON'T BUY....COMPANY WON'T HELP IF YOU HAVE A PROBLEM
I am a very busy person and never write reviews.... but feel it is my obligation to warn future buyers about this product. I ordered two of these units after doing some research... and thought I had purchased a decent product that would do its intended function. After using the2 units in my home for one month, I decided to purchase my daughter one for her new house just like my two units. I took her brand new humidifier out of its shipping box....installed the brand new wick that was included in the box....put in fresh city water and turned it on. My daughter has a new house and nearly everything in her house is new. She is a super clean person...especially since she has a new baby and wants to have a healthy home environment.
I only live a few houses away from my daughter so have the same city water. Fresh water was added to her unit either every day or every other day. She kept it running so the water did not just sit and stagnate. After running the unit for approx 6 weeks, we decided to take it apart for cleaning and preparing for storage for the next winter season. When I was doing my research I read that the wicks are good for one winter season. I can't begin to tell you how shocked I was when I removed the top of the humidifier and saw the mold all over the wick!!! I have included a picture. When I contacted the Essick Air Company regarding either a bad wick or a malfunctioning humidifier, I received no offer whatsoever of help in the matter.
I sent emails and pictures and then talked with a lady by phone. She informed me she would ask her manager about my problem and call me back.
She did call me back but then explained that the company would not send my daughter a new wick (which are about $13). To be honest, I thought sure after me being a very good customer (I bought 3 of the things!!!) that they would be HAPPY to send my daughter a $13 wick to see if that was the problem (defective wick)....and then if it happened again to the new wick, then offer to send a new unit and me send the other (defective unit) back to them. But no...they evidently do not really care about their customers. I have been upset about it all day. Is that a way to treat a good customer??? I think NOT!!! I am suspecting that we received a defective unit that is not actually circulating air across the water and wick the way it should and therefore allowing the wick material to grow this ugly awful mold!!
5 Stars By mascowbell on 2014-10-14
Works great! Less Filling!
Works great in my 11'x19' office. This unit was able to increase and hold humidity to a solid 45% from 21% in a couple of hours. The humidifier seemed to max out around 55% which is ten points higher than most sources recommend. The unit doesn't seem taxed to hold humidity at 45%. The fan runs intermittently for variable lengths of time based on fan speed. Fan noise obviously is a function of fan speed which can be set in one step increment/decrement between a low of 1 and a high of 9. IMO fan speeds between 1 and 5 are acceptable during conference calls, beyond that it's noticeable to others on the call. Refill wise I've refilled the unit every three days. The display had not indicated refill required but visual inspection showed the reservoir was low. This is a HUGE improvement over those little 3/4 gallon appliances that aren't up to the task of very dry climates.
The hygrometer built into the unit tends to read seven to ten points above externally measured humidity. I placed two hygrometers in the room, one directly on top of the humidifier and one at the farthest point from the humidifier. The external hygrometers show consistent humidity levels which is good as that indicates uniform humidity throughout the space. In my experience when the console display reads 55% humidity my external hygrometers register 45%. Once the console reaches the target humidity level it doesn't take much effort for the unit to maintain that level with the office door closed.
Ease of Use
Operation of the unit is pretty straight forward. There are three buttons, one each for power, target humidity level and fan speed. Essick has a video on Youtube that explains unpacking, assembly and operation of the unit if for some reason you can't or don't want to read the included instructions.
Water is added to the reservoir through a small door located near the midpoint of the console. Essick includes a clip-on funnel that attaches to the door with the goal of minimizing spillage. In my limited experience over the last couple of weeks it is impossible to neatly refill the reservoir without the funnel. Someone at Essick's design team needs to redesign the refill door.
This unit is fantastic!!! If you need a well built humidifier that can maintain consistent humidity levels without a lot of effort this humidifier is for you. I can't speak to it's ability to raise humidity levels for the whole house but it has made a world of difference in my office.
4 Stars By Tim in VA on 2017-02-09
Nice looking units that can pump out plenty of moisture. They work.
Here in southeastern Virginia, we don't need as much humidification as the folks further up north. But having gas heat, we do get dry enough December through February to need added moisture. We like to keep humidity around 40 percent in those months. To achieve that in our 3000 sq. ft., two-story house, we needed two of these units. They get the job done. A little work is involved, as they have to be bucket-filled about every 1 1/2 days. The fill port is not hard to access, but we find that a towel needs to be laid down to catch the spillage that often happens. Maybe I get impatient and fill too fast. In any case, these units do work, and they look nice enough that we don't have to try to hide or cover them. Running at top speeds, they're a little loud, but at the "4" setting, they are not too obtrusive by any means. We like them and have recommended them to others. We have a remote control that can set and monitor output. We think it's a nice accessory worth having. Be sure to use an antibacterial fluid in the water reservoir - - you don't want to blast yourself with mold spores and other nasties.
4 Stars By G. J. Baumbach on 2016-12-20
Decent whole house humidifier
Great dehumidifier--but will only work as a whole house humidifier if you place it near a forced air return. Filters appear to last 2-3 months for me (I have very hard water). My only dig so far on the unit is that it occasionally just turns itself completely off--not out of water, or at the time service interval, instead it just powers completely off. Only seen it do this about once every three weeks or so, so it's not that common, but it's not what I'd expect from one of these.
I run the fan at 4 speed, which is somewhat loud but not too bad. It easily puts 12L of water into the air daily in our NE US house.
3 Stars By David A. Swanson on 2017-01-05
MESSY to fill, spills easy and LOUD FAN...just like it OK
Love it but be ready to fill constantly...MY house must be dry as a stick because we are constantly filling this thing up, water spills even if you use the water guide, so that needs work. BEWARE OF OVERFILL. There is a line inside that says to NOT FILL OVER THIS LINE, and they mean it. I fill it up with ice cream buckets and went a bit over and not knowing it ran all over carpeting...good thing I had it on a extra remnant rug. Very cheaply made but does the job I guess. For the money I spent ($150 with filter and water treatment fluid) I'd rather have bought one that goes directly ONTO YOUR FURNACE. The fan speeds are VERY LOUD the higher you get. Doesn't bother me as I like white noise sounds, but drives my husband crazy. DID NOT COME WIT REMOTE ON THIS MODEL which was a bit deceiving...It does an ok job....just messy to fill and loud
5 Stars By demo 717 on 2016-12-13
Just got it yesterday and so far I have to say I am VERY pleased.
My sinuses are pretty sensitive to dry air as we have gas heat and I could within a short time tell a huge difference.
I particularly enjoy the ease of setup and operation
I've had whole house humidifiers in the past and this one is very simple. The ability to select from 9 different fan speeds is a nice benefit. Yes, fan speeds 6 & up are louder. But to be able to humidify our 1800 square feet upstairs in a short amount of time it was well worth it.