4 Stars By Thomas Hans Carste on 2015-08-04
RECALL ALERT!!! - READ FOR THE PROBLEM AND THE FIX!!!
RECALL ALERT!!! - READ FOR THE PROBLEM AND THE FIX!!!
So I purchased 3 of these via 2DayDeliver 2 weeks ago. Using a USB AMP tester like the one listed below. No matter what high load device I put behind it, their High Speed USB Charger would only put out 1 amp. This includes my iPAD3 and iPHONE6. I also did some speed testing without the tester for 10 minutes with the TOPGREENER, and then 10 minutes with my apple 2amp adapters. The Apple 2 amp adapter would charge 1.5 times faster then the Top Greener.
Somewhere I found a post from Top Greener Customer Service reps to call them at 1.714.569.9988 (8-5:30 PST) or email them at email@example.com if you had problems or questions.
So I called and spoke with Jenny. She was awesome and informed me that there was a bad batch and would test and send me out 3 new ones.
They arrived along with a email detailing me that the new ones were tested on different devices getting results higher then 1.0, namely 1.2A, 1.4A,1.7A, 2.0A, 2.35A or 2.40A which I was able to verify with my own USB tester.
SO THERE IS INDEED A BAD BATCH OF THESE OUT THERE! YOU JUST NEED TO MAKE SURE YOU GET A GOOD ONE! :)
The BAD batch has 1U21503 and 2U21501 on the outlet.
The GOOD batch has 1U21507 on the outlet.
In closing, the hassle is why I would give 3 stars, but the great customer service and pre-paid return label increases it up to 4 stars.
Additionally, the reason I bought these was because my iPhone 5S's were causing random lock ups with the Leviton's T5632 model that you can read about all over the internet. So do not buy any of the Leviton model's, including the T5630 ones. I WOULD highly recommend calling TOPGREENER to make sure you getting one from the good batch and it will charge your device quickly! An excellent purchase and I hope that this post helps. [...].
Here's a amazon link to a similar USB tester which are invaluable as you can also test your charging cables. You will quickly learn that all USB cables are not created equal. :)
5 Stars By Kelliar on 2017-02-02
No Power Draw when USB Unplugged
I was wondering what a lot of people were, whether or not this thing wasted power when no USB device was plugged in. As you can see in the picture, no wattage is being detected by my meter when unplugged, whereas it draws 9ish watts when charging a Samsung Note 5. No power wasted! TopGreener lives up to the name, in spite of my doubts.
Installation is as easy or easier than a typical receptacle, given the way the wire connect. You do not wrap the wire around the screw nor push the wire in and hope that the gauge is appropriate for whatever spring mechanism is in there - you push the wire in and then tighten the hidden clamp. This provides a connection that is mechanically secure, fast to do, hard to mess up, and without exposing any extra hot wires. The screws of the hot wire will still be hot, but it's better than having an extra wire wrapped around it, making it protrude more and be more likely to come within striking distance of the uninsulated ground wire when everything gets crammed back in the wall. Just make sure you TIGHTEN THE SCREWS - don't make the mistake of thinking that they are the type you press in and get held by friction.
It comes with two wall plates too, so you can have a matching outlet whether you use the bigger fancier one or the standard smaller size plates.
5/5 Easy of Installation
5/5 Safety (absolute minimal exposed wires)
5/5 Power Consumption
5/5 Appearance and Compatibility
Oh yeah, and it's a fraction of the price of the ones in Lowes or Home Depot, which are total rip offs.
5 Stars By Rodel on 2015-02-20
Very easy to install!
This outlet was really easy to install. It took me under 10 minutes to do each of them. The build quality is solid and fit perfectly into each location. I have a desk lamp, laptop, iPad and Galaxy Note 4 all plugged in at the same time. The best features are that I no longer need power strips nor do I need to remember where I placed the charger!
4 Stars By Paul Silverstein on 2017-02-19
A few issues for a first-timer
A bit of a challenge for someone installing an outlet for the first time. I wanted to get rid of a wall wart from my electric toothbrush and just use the USB plug directly to the wall. The one outlet near my sink is equipped with a test button and a reset switch, so the wiring did not match up. Luckily I had a second standard outlet on the other side of the sink, so I installed it there.
I struggled trying to use the side screws to hold the heavy gauge wires used in my house. Ultimately I used the second type of connection and was able to get everything back into the wall.
The outlet appears to be working just fine.
**Update June 4, 2917**
Outlet still fine, but I have noticed (as others have mentioned) you are unable to use the USB ports if you are using the sockets with anything more than a normal sized plugs. A teensy larger plate area would solve this issue.
5 Stars By techwiz83 on 2017-05-10
Good price and comes complete. I had bought a similar usb included outlet at the big box hardware store and had to but plate separately. Not only was the outlet more expensive but also the plate was a few bucks to add on top of it. This one comes with the plate and it's about half the price. As far as performance, it works well. Charges a Samsung 7 edge and fire tablet at the same time with no issues. I bought a pair on special and gave the other to my bro in law, they charge various Android devices and an iPhone and they've had no issues. Their phones and tablets charge faster too.
5 Stars By deke on 2017-03-10
absolutely love these wall outlets!
incorporating USB outlets with standard AC outlets is the way of the future and these are most excellent!... they look great and perform great...and, are used daily for both AC power and USB charging.... form meets function and we are very pleased... really cleans things up with all the former way of USB transformers either taking up outlet space everywhere or not being able to find one when you need it... we have several outlets throughout the house like these and everyone in the household, as well as guests just love them... they get a lot of use :-) ...
well done, we are very pleased, and thank you! :-)
5 Stars By techguy on 2017-04-06
we installed this as an extra spot for guests to plug in their devices near our coffee pot. It turns out to be so convenient that we often us it also. It takes up no extra space, both plugs can be used and both USBs at the same time. It seems to work just as fast as our normal charging station and does not appear to over charge devices. It was simple to install (it is larger than a normal plug, but easily fits in a standard box) and has been used regularly for several months. It is nice to eliminate charging blocks and have a spot easily accessible to guests!
4 Stars By Al on 2017-07-05
Works great, can be hard to install
This combo 120v/USB outlet does a great job of charging USB devices while two AC plugs are also plugged in. Realize though, that the unit takes up more room in the junction box. If you don't have a full-depth junction box, or your box has a lot of wire in it, then there may not be enough room to install the outlet. I liked that it came with a choice of two trim covers, a conventional 2-screw cover, and a snap-on cover that hides the trim screws. The AC outlets are much harder to plug into, compared to standard outlets, I'm not sure why.
4 Stars By Allan S. on 2015-06-22
Top Greener 4A high speed USB
I really like this outlet. It's nice being able to charge phones and tablets without having to unplug other things for which the outlet is dedicated. The outlet did not take any more time or expertise to install than a standard outlet. I'm going with 4 stars as it is hard for me to get 5-star excited over an electrical outlet. Otherwise, I don't have any reservations about recommending this product.
8/15/15 Update: After using this outlet for a couple of months now, I've really grown fond of this product. It looks great, especially using the snap-on plate cover that hides the heads of the screws that mount the outlet. This outlet has made the space in our kitchen secretary more efficient in terms of how we have been using this outlet for a combination of small plug-in devices and charging our phones/tablets. I'm inclined to give this product a 5-star rating at this point.
2 Stars By kjoc on 2017-08-12
My complaint is that the AC outlets are not easy to plug/unplug
I purchased two of these. I installed the first with no issue. The second one has been in the box until today, several month later, and it turned out it is defective out of the box. The screw to tighten the hot lead is broken and will not hold the wire. It's too late to return it... The first one which I've now used for a few months is OK. The USB ports charge devices with no issue. My complaint is that the AC outlets are not easy to plug/unplug. You have to force the plug in, which feels like poor quality. I can't recommend this product.