2 Stars By Replicant on 2017-01-29
All the negative reviews are justified...
Are you confused by all the conflicting reviews, and the surprising lack of clear information available online? Yeah, so was I. So let me help: I have good news and bad news.
----It gives visible results. If armageddon is happening on your face, and you're desperate to shrink something that's erupting or oozing, this helps dry things things up and lessen inflammation overnight.
----It's legitimate science in theory. I've had similar Blue Light Photodynamic Therapy sessions at the dermatologist's office---however, the doctor is using a much higher-powered machine, with a much bigger treatment area (face, neck, chest,) usually in conjunction with a special drug called Levulan, which makes your skin cells sensitive to the special blue light. In comparison, this face mask is very weak, wavelength is unknown, and results are not comparable to the dermatologist's blue light.
----The eye protection is built-in, and you can theoretically multi-task while wearing this mask; it just looks like you're an arc welder from the future.
----IT'S HATEFUL THAT THEY FORCE YOU TO BUY AN "ACTIVATOR" EACH MONTH, ESPECIALLY WHEN THEY'RE PURPOSELY VAGUE ABOUT WHAT AN "ACTIVATOR" IS. IT MAKES ME WANT TO SMASH A HOLE THROUGH THE WALL LIKE THE HULK. I'M TURNING GREEN NOW.
----If you're wondering what an activator is---it's a large, heavy, white timer and battery compartment. For lack of a better description, it's about the size of 1.5 Twinkies, and it has a single power button, and a small digital readout. The ONLY function is to count backward from 30, showing you how many of your 30 uses you have left. Each session is 10 minutes, which is set in stone, and cannot be changed. And there's no way to continue using the "activator" past 30 uses, which is insulting.
----In case you're thinking that there must be some valid scientific reason for the "activator" to be depleted.....THERE ISN'T. Neutrogena could easily have engineered the device to be used 100 times, or until the batteries run out, or indefinitely---and yet, they chose to arbitrarily give you 30 uses. And "activator" is a laughable name in the context of a simple circuit. I mean....would you call your bathroom lightswitch an "activator?"
----The batteries inside the "activator" are not dead after 30 uses. They're still good! The circuitry's still good. The housing is still good. Throwing the whole thing away is outrageous. There's no way to recharge the "activator," which would at least have made slightly more sense....So the majority of these heavy units probably wind up in the landfill, which is mind-bogglingly wasteful.
----What's more insulting is that they purposely use vague terms to describe the "activator," both here and on the Neutrogena site. I'm sure they know how outrageous this scheme is, and gloss over the details so the average person is left in the dark.
----All the negative reviews are right---it's an anger-inducing ripoff. If you're desperate, and you don't care about the cost---it WILL dry up your problem areas in a few days. But on principle, I can't recommend this product. There's scientific merit to the concept of blue light---but there is NO SCIENTIFIC MERIT to a glorified timer that is required to be replaced after an arbitrary 30 uses.
----Blue Light Photodynamic Therapy is often covered by normal insurance. (I.e. it is considered a medical necessity as long as your doctor declares it so.) SO IN MY OPINION, it makes more sense to take the money you'd have spent on this mask plus the monthly expense of the "activator" (...my blood is boiling) and instead apply it to your dermatology copay. Obviously, this may not be an option for everyone, if you're not mobile, or live far away from a dermatologist, for example....but in terms of cost-effectiveness, your money is better spent on more powerful treatments from the doctor's office. Just my two cents.
1 Stars By Matthew Rosner on 2017-12-04
“ACTIVATOR” IS NOT REQUIRED! A sickening business practice, Neutrogena (Johnson & Johnson) should be ashamed!
Originally posted by Lewi on 2DayDeliver UK (doesn’t appear in the US):
I'm giving this product one star, for one simple reason. The DISGUSTING practice of requiring a so-called "activator", which is nothing other than a means of continuously milking your customers for their hard earned cash.
This product is battery operated. The batteries provide the power to the LED lights, which light up, and thus the mask can do it's job. As of yet, I have no idea if it even works as it should, but that is entirely beside the point.
The ONLY function of the "activator", is to count off 30 uses, and then to refuse to allow the product to turn on until you send another £15(!!!!!) to them for a new "Activator". This is a sickening business practice, and they should be ashamed.
I'm guessing that Nutrogena, a company that usually sells creams and the like (which customers will keep going back for again and again), wanted to get in on the light-mask game, but didn't like the idea of the mask being a one-time purchase that, once bought, customers would have no need to go back to them and spend any more money. So they literally created a circuit board with the sole purpose of 'turning off' the product after 30 uses and refusing to turn it back on. Genuinely one of the most shady business practices I have ever seen, and a great way to cheat your customers. Shame on you.
How do I know that the only function of the activator is to keep you spending money? Well, because after approximately 2 minutes with a soldering iron, my girlfriend now has a mask that just works. All the time. NO ACTIVATOR PURCHASE REQUIRED. You can just keep using the original one, all you will need to replace going forward are the batteries. There are instructions on how to accomplish this that are readily available on YouTube (it's literally a case of joining two solder points using a wire as a bridge), and a person could use the first £15 that they are going to save, on buying a soldering iron and some wire to accomplish this task. I simply searched YouTube for "Nutrogena light mask hack".
And before Nutrogena replies to this with something along the lines of "the activator regulates the amount of light" or other such lies, I have a LUX meter... it just doesn't, I've checked. The output is identical. The "activator" exists solely to keep your customers coming back to you and spending their money on something that they already have. You should be ashamed.
4 Stars By Smilla on 2017-05-17
DON'T TRASH IT...hack it!
Folks, there is a gentleman on YouTube who has posted two very helpful videos (one initial video and then a follow-up with an easier method) detailing how you can hack the activator so that you can use it indefinitely (you'll just need to use a timer for your 10-minute sessions). All you need is a soldering iron, solder and a piece of insulated wire--all of which are very cheap. Don't let the idea of soldering scare you--this was my FIRST soldering project. I made several "practice dabs" on a piece of tile I had, and then decided to dive in. Lo and behold, it worked! You will feel like a geeky success and will want to start soldering everything (I may start making jewelry).
As far as the mask itself, I can honestly say it seems to be working. I felt like a fool for buying it, so I'm doubly happy that it wasn't a waste of money. I have pretty good skin anyway, but deal with the occasional pimple and some blackheads/sebaceous filaments on my nose and chin. After 3-4 weeks of use, I noticed I was using less concealer and that my blackheads appeared smaller. It even seems to have had some effect on some red spots on my nose, left from when I got overzealous with a pore extractor. I knocked off one star because the mask is a bit flimsy and I wish there was better coverage from the lights (sides of the face, etc.).
Finally, I find it nice to use. The lights are way too bright to keep my eyes open while using it, but behind closed lids they look kind of reddish purple, like a setting sun. I like to lie down and imagine that I'm lying on a beach at sunset, and it's become one of the most relaxing periods of my day. :)
5 Stars By PJ on 2017-05-22
Pure and simple - It Works (for me)!
Many of the negative reviews on here are about Neutrogena's business practice of requiring you to buy a new battery pack every 30 charges. Go online, check out YouTube, and you can get around that requirement pretty easily. So now ignore all those reviews and look at the ones talking about whether this actually works.
I've struggled with cystic acne my entire life. Now I'm an older male. I've been on antibiotics, which worked great, but come at a price on the rest of your health. Each time I phase off my antibiotics, my cystic acne returns worse than ever. Using this mask daily, I've discontinued my antibiotics and haven't had a single cyst - not one. In fact, I can start to feel one coming every 5-6 days, but before it progresses beyond an invisible bump deep under the skin, it disappears overnight. I've had perfectly clear skin ever since receiving this mask - which hasn't been the case for decades (while I'm off antibiotics).
There is a LOT of research on blue light. ALL the studies show it is effective for certain types of acne. They focus on "mild" to "moderate" acne, but some studies show its effective on "severe" acne. Studies show improvement within a week, and continuing improvement at 2 week, 4 week, and 8 week assessments. These are scientific studies looking at blue light or blue and red light in general. The science behind LED light at specific wavelengths is strong, and it is backed by multiple clinical trials.
Unlike smaller devices, this covers your whole face in one step. That means it only takes 10-15 minutes rather than 5-6 treatments of 10 minutes in a row like a smaller device would require.
Blue light is bad for the back of your eyes (macular degeneration over long term exposure), so you should always wear eye protection with blue LED lights. This mask integrates eye protection (yellow lens), blocking the 415 nm wavelength of blue light emitted by the mask. This also means you can be productive while wearing the mask. Its easy to see a computer screen or TV while wearing it. If your room is brightly lit, its easy to get dressed or clean up... if your room isn't brightly lit, it can harder to see.
My morning routine is to get up, shower, dry off, use the mask, then finish getting ready like normal. So its just an extra 10 minutes in the middle of my morning routine.
Will this work for everyone? I don't know. I believe we all need to understand there are different types of acne. Inflammatory acne seems to work especially well with LED blue lights in the 415-465 nm wavelength range (tests have been done for 415 to 460 nm range, so far the lower the better, but don't go below about 415 nm because you start to get into UV-A light (about 320-400 nm). So its perfect for cystic, nodular acne. But we all need to understand that female hormonal acne may respond entirely differently, or many small whiteheads may respond entirely differently.
Here is what I can say for sure - for as little as this costs, it is definitely worth a try. Use it daily, commit to it for a month. If you are like me, you've probably spent far more on any one of a dozen different treatment options, lotions, etc. Over the years, we'll come to better understand exactly the type of acne it works on and what it doesn't work on. But for now, give it a shot and be sure to follow the directions (clean your face, apply for 10 minutes daily).
3 Stars By Grahambo on 2017-11-18
probably better than the lil handheld pen....
sure, its convenient... u can wear it and walk around while the treatment going.... the light doesnt hurt my eyes, and the lil window in the front is nice for seeing if ur about to walk into a wall or something...
but i swear, i broke out worse after starting it.... I just got it to try it for my mild grade 1 acne. I did it religulously for 11 days before stopping due to the grade 2 acne i was promoted to after its use. Even if i should have stuck with it for 4 weeks, as any acne regimen change will advise... I don't think its worth it for the price and money required. there's better topicals out there.
i think it's probably better than holding that pen they have in place for the amount of time required for treatment.
and i don't believe this does anything for mood, if u were interested in it for light therapy also...
5 Stars By Emily LaMarie on 2017-12-05
love it, use it everyday and i order the refills too
3 Stars By 2DayDeliver Customer on 2017-06-16
not for me :(
didn't really help me as much as i hoped it would. helped some, but after two weeks and barely any changes, i stopped using it.
2 Stars By Melvin Jimenez on 2017-08-08
After use it 4 times, is broke, useless
4 Stars By Madeline Sonner on 2017-12-05
Effective. Buying new timers is expensive, but the price is worth it.
4 Stars By Kelsey on 2017-11-01
Works well enough. 30 uses. Basically $1/use.