★★★★ 1311 real customer reviews average rating: 4 stars
5 Stars By 2DayDeliver Kevin on 2016-10-12
Great Device Compared to Other Products
I love this product although I have to say it isn't perfect.
For me the Pros are:
-the device cleans thoroughly, picking up all sorts of debris and dog hair.
-the three prong sweeping rotars along with the centered vaccume really do a great job to suck up all of the particles left on the floor
-the mop also does a pretty decent job although I don't this will compare to a traditional mop,
-the daily timer is convenient for people like me who need to be reminded to clean.
-I have a large one bedroom apartment with wood laminate floors and the device does a superb job to cover it all. very expansive.
The device is fantastic and for the most part does what the sellers offer. So to give you a good idea of what to expect I'm just going to highlight the cons so you know what to expect.
-when the device travels over an area that is too wet, the wheels will at times stall over the water and hydroplane due to a lack of friction to the ground.
-the device's programming is kind of stupid and sometimes makes multiple wrong turns when trying to navigate around an obstacle or go home to the base--although it usually makes it home eventually.
-the sensors do not pick up my dog's water bowl on the ground and whenever I have it out, it collides with the bowl and leaves a mess of water. the instructions say to make sure all small objects and wires on the floor be put away. I've made a habit of doing so, which I can't say is that bad.
-the device gets stuck on certain bumps and borders when the flooring changes. for example when the device goes over the boundary line between my room and bathroom it sometimes gets stuck over the border and struggles to get out for almost 10 minutes or more. At times the device was stuck for so long that it eventually ran out of battery and stayed over the border instead of returning to the base. this rarely happens though.
-the mop is actually an "optional" mop which can't be left on at all times. it needs to be added and removed every time it is used, the reservoir. reds to be filled with fluid before every use (I just use pine sol mixed with water and spray some lysol on the mop) and it cannot be left on the device when it returns to base or else it can cause water damage to the device or worse.
-the timer is set by pressing the program button at the exact time you wish it to clean every single day. it would be better if there was a clock on the device and the programming functioned more like an alarm clock.
-even though the device cleans automatically, the debris tray should really be emptied out after every use. Like I said, I have a dog that sheds a lot so the tray is usually filled with dog hair after my bot is finished cleaning.
For the price of this device I would have to say it's a worthy buy for anyone too lazy to clean their own place. I did a lot of shopping around before I chose this device and I don't think you'll find anything this great for the cost. You won't regret buying this thing one way or another!
Note: this is an impartial review--I bought this product at full amazon retail and received no compensation.
5 Stars By Kapolei on 2017-05-07
Is a "Robot Vacuum" worth the cost?...we're convinced this one is
So wanted to get a good sufficient test of this unit before I passed judgment as this type of product is a new concept to us…we’ve had Deebot for about 6 months.
So every Christmas we get our house a “Christmas present” (FYI: advice to husbands – don’t give your wife a vacuum cleaner as a gift…or any “household appliance for that matter”). I never thought I would get a “robotic vacuum cleaner” as I previously considered this something that lazy people get, but at the same time we had 2 dogs and my wife complained about how much dog hair was on our floors (they stay in our family room with an electronic doggie door allowing them to go in/out as they please so they track in dirt as well).
As some of you know, last holiday season (2016) there were a lot of advertised sales for these things, but even the “sales price” was close to $300 (no way!). So I saw this Deebot on an 2DayDeliver “Lightning Deal” for well under $200 and jokingly texted my friend about this “cheap gift for lazy people”…she was so enthusiastic about it…she bought it right way…so got me to thinking as I saw the Lightning deal time ticking away and the % claimed quickly rising (why is it that when we see these things it makes us buy things we may otherwise not consider buying…great idea 2DayDeliver!)…so I took the bait!
So when this “Christmas Present” arrived at the door, I put it aside with the other gifts to wrap, but by the next day, my curiosity got the best of me, so I put it together, charged it up, and let it run. I think it runs (after fully charged”) for the better part of 2 hours…so although supposedly for “lazy people”, we definitely don’t sweep more than a fraction of that time. When it was done after the first run…I was clearly impressed…the waste bin was practically full of hair and dirt - see actual picture of what it picked up on day #1 (yuk, where was all this stuff)! The next day it ran, it picked up less, but seemed that every 2-3 days the bin fills up…wow, maybe we “needed” this thing after all?
So after the first week…a problem (uh oh)…all of a sudden it stopped working, not sure why. So I contacted customer service. They tried to help troubleshoot, but could not get it to work (oh no…a bad decision?)...but it did not take long until they agreed to ship out a replacement unit to me…only had to box up mine use the UPS label that they sent me (no cost to me) and once UPS accepted the unit, and ECOVACS had proof of UPS acceptance they promptly sent me new unit via UPS…great customer service!
So while the replacement was on it’s way, I was “robot vacuum-less”, so there was another well-named unit that I could get at a “Black Friday” price at a well-known big box store…and since I am a “Elite Plus” member (hint-hint) I could get an extended “trial” and compare my Deebot head-to-head with a better known unit. I compared the two units for about a month…Deebot was the clear winner:
1) I preferred the lower profile of Deebot, the “other” one could not get as close under the cabinets (and got “stuck” when it tried).
2) Deebot had 2 brushes compared to the 1 brush of the other unit.
3) Deebot was quieter than the other unit
4) The other unit kept getting stuck on our kitchen mats (you know the ones that are a little thick to prevent foot fatigue - see picture)…the other unit got stuck every single time…Deebot occasionally gets stuck if it hits the mats at the wrong angle…bit it does a better job trying to get out (see it going back & forth to free itself and usually succeeds…the other unit just gave up).
5) Replacement parts more readily available…and inexpensive (the Deebot already had came with a couple of extra brushes, but I bought the accessory kit with 4 more brushes & two more filters, mop, etc. for under $20 on 2DayDeliver, but after 6 months, original brushes, etc. are still fine so I guess I’m set for a couple of years).
6) Excellent customer service (see above experience)
7) Found “Home” more (to re-charge) than other unit
8) Most importantly, it simply picked up more dirt/hair.
- Since I got the other unit at a fantastic “Black Friday” price, I gave the other unit as a gift to our son.
Deebot (model N78) is not without its flaws, but before I list them, note that this unit is at a lower cost than units that may overcome these flaws (i.e. you get what you pay for)…so here are some of it’s “flaws”:
1) “Programming” could be better, as it’s mostly “Blind Trust” (other unit we got at the big-box store had digital programming to set time)
2) Cleaning pattern “seems” to be random
3) Rubbish Bin could be larger
4) Not the best “mop”
5) Very infrequently does not make it “home”
6) Remote is “simple”
Note that I did not put “getting tangled in wires” as a flaw…yes it may occasionally get tangled, but I think that’s common on all of these things…so if you are considering a robotic vacuum, accept the fact that you will need to keep wires out of the way or put something around them so Deebot can’t get to them.
1) Programming is probably my biggest complaint…supposedly it goes on the same time everyday if you “program” it that way…but I don’t know as no way “to see” when it is programmed to start cleaning. I wish it were more intuitive and at least see what time it is scheduled to start, and wish there would be a way to change the run times or have it run multiple times a day if I wanted it too…but I have to remember that this is a budget unit so for the price, maybe that programming convenience is too much to expect?
2) One of the things that may cause someone to have concern is that is seems to wander “aimlessly” throughout the house without a clear pattern that at I cannot figure out (compared to going up & down “row by row as I’ve seen on more costly units). However, for me, I care about results and when it’s done, Deebot does a very good job as the floor is clean and the rubbish bin is full every 2-3 days. I don’t know the algorithm that it is following to clean…I do see it hitting dirty areas multiple times but that may be my imagination rather than built-in intelligence of the unit. So although it may not be efficient in its movement, it does the job very well.
3) So related to #2 above, the good news / bad news is that I have to empty the bin every 2-3 days. So either the rubbish bin is too small or it picks up a heck of a lot (much more than we would get manually). The rubbish bin id 6” x 3.5” x 2”, I think the bin of the one from the big box store was a little bigger.
4) So although the “mop” does a “decent” job on light spot mopping, it would not replace “deep cleaning” for a manual “wet mop”; however, I don’t know of one of these vacuum’s that would do a good job.
5) On very infrequent occasions, it does not make it “home” to recharge. Not sure why, but so infrequent, it’s not a big deal.
6) The remote is very simple/basic (could have helped in the programming mentioned in #1 above). You can start/pause the unit [i.e. bypass “program”], return it to home, switch between the 3 cleaning modes, and do some simple “steering” of the unit…that’s it. I liked the digital display of the other unit we temporarily had from the big box store. Also would be nice to see “power level” on the remote or on the unit itself.
One thing I have not mentioned is performance on “carpet”…we have vinyl plank floors downstairs where Deebot currently wanders. Upstairs is all carpet. Since Deebot’s home is downstairs, we don’t regularly use it on carpet…but we have occasionally and it does do a good job, but I can’t give a comprehensive performance review since we don’t regularly use it upstairs (or even if it has than “anti-fall” protection that some units have)…so upstairs we clean the “old fashioned” way. Also the unit is "Pet Freindly"...our pets seemed not to care at all...they are not spooked at all with this.
BIGGEST QUESTION: Is this unit good value for the money? As many of you know 2DayDeliver’s prices can vary from time to time so the answer is that “it’s all relative”. I have seen this unit going for slightly over $200 to under $200….If you can get this Debot for under $200, this is an excellent buy (in 2017…I guess in 2-3 years technology may advance to push prices even lower).
All-in-all we are very happy that we took the chance and bought Deebot, never thought we would buy a “robotic vacuum” but for us the price was right and now I see the value of something like this to the extent that knowing what I know now, maybe I would have been willing to pay a little more for a unit that would overcome the minor deficiencies of this inexpensive, but great valued unit.
4 Stars By Matt on 2016-11-03
Awesome Helper! . . .If you can accomodate its limitations.
I've been using this vacuum daily for a month and a half and so far I think it's great. It keeps my three bedroom/ two bath hardwood and stone tile floor cleaner than I ever would, but I do have to make a few small sacrifices that I find are well worth a three minute morning ritual:
1. I have to make sure cords are not touching the ground, or if they are, I have to create a barrier so that the robot will not get caught in them, because it really loves to get caught in them.
2. I have to roll up my bedroom and bathroom rugs or close my bathroom/bedroom doors in the morning because it loves to roll up the corners or edges of most rugs and get caught on them. Although I do have one rug that stays put pretty well and rarely causes issues.
3. I have to scan the ground for clothes and small toys that could cause problems.
4. I have to make sure that the bottoms of my two S-shaped Ikea chairs (about 1/2" high) are creatively blocked (I am experimenting with folded slats of cardboard, but pillows also work pretty well.)
As long as I do these three things, all my floors are spotless and the critter plugs itself in to its charging hub waiting for the next morning's job. Occasionally, I hear the three beeps and have to rescue it, or I come home and find it tangled on something, but it is very good about shutting itself off immediately and waiting for help if it gets into trouble, so it's never been much of a hassle to free it, set it back down and push the button.
It's not an intelligent navigator. It just bumps around (or avoids objects it "sees") and seems to use randomized turns and maneuvers to vary its behavior, but it moves around enough to get everywhere. It's rare that I find crumbs or anything anywhere in the house after it's done.
The vacuum is strong enough for pretty much anything you need a vacuum for. I don't have pets inside, so I can't talk about pet hair. It's not very loud, but if you want to watch TV or work, it can be somewhat distracting if it's nearby.
The dust compartment is very convenient to remove and clean. It just pops out, you dump it, and then you can clean the three filters (screen, foam and foldy-paper-filter-thingy) with an included brush that conveniently snaps into place next to the compartment. It seems to hold enough for three or so days worth of cleaning (depending of course on the state of your place - and likely less than that on it's first mission, or if not used daily).
The battery is great so far. It runs for at least a couple of hours. Long enough to clean my entire place, and once it's low on power, it turns the vacuum off and bumps around until it "sees" the Infrared beams projected by the charging hub, and then it plugs itself in. I don't think it's ever not made it back home except when it gets stuck on something. Oh, and it closed itself into the bathroom one time.
It also has an edge-cleaning mode which apparently keeps it cleaning close to edges it encounters. I never use this as it seems to do an adequate job on edges in it's standard mode. It also has a spot-cleaning mode, which has it kind of spiral around the area where you set it down for a few minutes before it resumes standard cleaning mode. I've used this a couple of times when I want to make sure it gets a trouble area with the mop or to handle some vacuuming need that comes up between cleanings.
It can also be remote controlled, which seems a little clunky with the buttons on the controller, but works okay I guess. I have only played with it once.
The one thing I really don't like about it is the programming. You cannot, for example, program it to clean every other day, or just on Thursdays and Sundays, or any other schedule except the same time, every day. But what's worse is that the only way to set the time it is going to clean is to wait for that time to come and then press the button. That said, it does seem to obey it's scheduled cleaning time without fail so far.
The mop is not terribly impressive. It's basically the equivalent of lightly dragging a moist cloth around the floor. It's not going to scrub out any hardened jelly spots in the kitchen or anything like that. But it's far better than nothing and I use it about once a week or so. It gets minor scuffs and things, and helps prevent the need for real mopping in bathrooms and kitchens. You just add water and whatever cleaning solution you prefer (Pro tip: avoid citrus-based solvents like citri-solv! It started to eat through the rubberized plastic stopper on the mop attachment. Fortunately I noticed it before it went critical.) The mop function usually lasts about an hour before running out.
So if you can easily accommodate this thing's needs by keeping it away from cord and rug hazards and don't mind the lack of scheduling options, I'd say it's well worth the money.
3 Stars By Gary J. Kleier on 2016-10-28
Good Vac - Sketchy as a mop.
As a vac, I give it 5 stars. As a mop, it barely makes 3 stars. Guess that averages to a 4.
I have 4 robot vacs from 4 different manufacturers. Two of the vacs use brushes to sweep dirt into the dust bin. The other two, including the Ecovac, sweep the dirt to the center of the machine where it is suctioned into the dust bin. While both do an adequate job on hard surfaces, the two suction vacs don't work as well on carpet. The mop.... well it is a good idea and works fairly well for about 15 minutes. Then the water reservoir runs dry. My bedroom is 14' x 16', all hardwood floor, and 15 minutes is far from enough to do the job. If the floor is relatively clean, the mop does get it clean but after a week it is of little value.
Pros: Very quiet. Only one I can run at night in the bedroom
Does a good job on pet hair and litter from the cat boxes
Runs for a long time - 1.5 to 2 hours on a single charge
Easy to empty bin
Returns to docking station when the battery is low
Cons: It can't always find its docking station
Difficult to program
The sweeping brushes friction fit on studs and frequently come loose (great cat toys)
If you want to use the mop function the vac must be run as soon as the reservoir is filled or the water drains out on the floor.
There is no button on the vac to tell it to return to the docking station. The remote control is finicky.
Although it is programmed, it does not always come on at the programmed time.
At the price, it is a good vacuum and I would not hesitate to recommend it for that. Compared to the other robo vacs I have it does the best job and requires the least maintenance. However, don't buy it for the mop function. Unless you are mopping a bathroom or a walk in closet, it is of little value.
After posting this review I received several emails from the company. For the most part, they were insulting. To program the vac you must wait until the time you want it to run and then, and only then, can you program it to run at that time. I want it to run in the middle of the night, every night, and have awakened at that time to do the programming. When I said it wasn't running every night, they didn't offer a solution, Instead, they suggested I should run it at another time. When I said it wasn't docking properly several times a week, they told me it won't dock if it is another room (it only runs in one room and they were told that). Then they wanted me to send them a video of it not docking. Duh..... they really want me to wake up at 2AM daily to make videos until I finally get one showing it not docking. They never did make any suggestions for the problem of it losing at least one of its brushes every other day. (If you have a cat, they could be anywhere.)
After running this vac for a couple of months here is my new bottom line. As a vac, it now gets 4 stars. (I am tired of hunting for missing brushes). As a mop, it gets 1 star. Assistance from the manufacturer gets a -1 star. Price wise, it gets 3 stars. (You can get the same quality of performance from a number of less expensive vacs but I doubt you can find one that is quieter.) My new rating would be only 3 stars. Would I recommend it to a friend? Only if quiet operation is important. If the price is the issue, I would recommend the EHMONE Robot Vacuum.
5 Stars By mbs2297 on 2016-10-10
THIS THING IS AMAZING! It picks up everything including cat litter, all of the hair, small dried cat poopz/or hair balls, etc. it has no problem with going onto area rugs. It leaves my 1500 square foot apartment spotless. 2DayDeliver reviews for the win! Thank god I didn't spend $$$$ on a Roomba.
5 Stars By lawrence akwaboah on 2016-12-05
It doesn't have all the bells and whistles like the much more expensive ones but it gets the ...
Bought this on black Friday because it was under $150 and wanted to test out a robot vacuum before I bought an expensive one. Gotta say I am impressed with it's performance. It doesn't have all the bells and whistles like the much more expensive ones but it gets the job done. I live in a large home with two girls, my wife, a three year old son and three cats so the floors are never clean. My wife and I would spend at least 20 mins vacuuming loose dirt each day but now we no longer have to! This won't completely replace the chore of sweeping or vacuuming but it gets pretty close. I was pleasantly surprised with how much dirt and cat hair it picks up, and picked up things I didn't even see like dead crickets the cats killed!! It is not high end and will bump into things occasionally. The only complaint I have is that if the couch recliners are not pulled up it tends to get stuck. Overall it is a great tool and has made the whole family much cleaner because the kids enjoy it work and the 3 year old actually picks up all his lego bricks and hot wheels so the Robot can work. I would recommend this to anyone who has pets, kids, hard floors and area rugs. The included remote is also great for directing the bot. It's Easy to use and maintain. The only major Con with this product is its Manual, its pretty useless.
5 Stars By Angie on 2017-01-22
I LOVE this little machine
I LOVE this little machine. This is my first robot vacuum and I am thoroughly impressed. For my LVP flooring I needed one without a rotary brush and this one does not disappoint! I cannot believe how much this little thing picks up when the floor doesn't even look dirty! Doing a kitchen remodel and this handled drywall dust like a champ! It does seem to go in a random pattern but gets my floors clean! The mop feature is nice however the water/soap reservoir does not hold very much and runs out pretty quickly but I would not want to trade suction power or dust bin capacity for that. It does a great job mopping before it runs out though! It has gotten stuck a few times on cords that are around and my rug at the front door but it beeps to let you know! Would recommend over higher priced ones!
4 Stars By P. Mc on 2017-01-29
Good robot cleaner for the money, too bad it doesn't pick up your toys
I bought two of these- 1 for my mom and 1 for me. Deebot works pretty well and it's pretty fun following Deebot around and watching it. I wouldn't let it loose when I wasn't around though. It requires a fairly cleared place to work- receipts and ticket stubs, socks, and, most importantly, cords must be out of the way. So, it provides a fun impetus to clean up the clutter. The main mechanism for cleaning is a vacuum motor with 3 rubber squeegees along with 2 directional side sweepers. This is different from Neatbot and Roomba which have spinning brushes on the bottom. The sweeping pattern seems to be only somewhat intelligent. It slows down before hitting walls but it will spend a lot of time in particular spots. There is no memory of the location within the room. This is a function cheapest to find in the Neatbot for about $530-599 from my research. For Roomba, I think you need to get the much more expensive model.
This guy really picks up a lot of dust and run on a more regular basis, it keeps getting things cleaner. I ran a test on my bedroom that I don't clean very often, where I let it run for about 1.5 hours (supervised to remove cords and receipts), then I swept with a fresh Swiffer cloth. The result was an almost white cloth, even from under the bed. I was pretty impressed with that.
My place has all hard floors with no carpets. My mom has some area rugs. 1 had fairly low pile and Deebot did a pretty good job but a rug with deeper pile ended up cleaning off the bottom of the robot. Coming from under the sofa, this was a bit of a mess.
Cords are a serious problem- any cords, shoelaces, or backpack straps need to be out of the way. This can create a lot of work. Around my computer and stereo system was a tricky spot as well as the nintendo DS cord. Thin cords are the most vulnerable. So, I'll need to work on removing clutter
I haven't tried the mopping system but it seems fairly well designed with a reservoir and pads for cleaning the floor. It looks like it might work but it looks like more effort than I'm willing to invest.
4 Stars By Libby58 on 2017-01-13
Jetsen's R2 Robotic vacuum- good worker!
This is our second robotic vacuum. Our first, Neato brand, (we named her Rosey like the Jetsen's robot) cleaned in a grid pattern and kept a mental map of the floor and objects in the path. She died (first version- very old- LOVED IT!!! I didn't have enough in savings to buy a new one or I would have! ) So I bought this one to replace "Rosey."
"R2" does a good job cleaning but doesn't have any pattern. She moves in all kinds of diagonals and will miss sections of floor for a day or two. She also has trouble finding 'home' if anything is blocking her beacon(infrared sensor?)
We empty her daily because we have 2 large dogs that shed and she is always full! We have not tried the mop option yet.
Design- she gets stuck under dressers if they have fancy work along the bottom edge. Her robot eye is pointed straight or downward and she misses things that are just barely above her. Her noise level- 2 folks can talk to each other over her volume but she is a bit loud, kind of like talking over the tv with the volume up slightly.
Programming is a pain! If you want her to run at a certain time of day, you must set that time AT THAT TIME. You can't decide at 5 pm that you want her to run at 9 am. You have to wait until
9 am to set the programmed time.
For us, its very helpful in maintaining our floors and reducing allergens. Our dogs are afraid of her.
5 Stars By M. D. Berry on 2016-12-02
So far I am very happy. I've only had it for two days
So far I am very happy. I've only had it for two days. I have two dogs and they shed non stop! I have tile floors on top of that. If I had carpet at least it would blend in?
My dogs hated it, barked at it and even tried to attack. They are getting use to it and now let it glide by (reluctantly).
My kids think it's the neatest thing ever. "We have a robot vacuum!"
I mean seriously, how cool is it? I feel like a Jetson!