With a variety of flavors and formats, Coffee-mate has your coffee creamer needs covered. Delight your employees, customers and guests by offering Coffee-mate liquid creamer in your workplace, break room or kitchen. Once attached onto the bottle, the pump neck must be released for the pump to depress and start working. Make sure the pump base is as tight as possible. Then release the top by turning it to the left while holding firm the red base on the pump and the neck should pop up. Do not refrigerate this product or the liquid inside the pump will start to harden and the pump will be difficult to depress. If this happens, run the pump under hot water to loosen the liquid inside the pump. The pump is non-removable once installed to ensure food safety. The product formula has sugar added which makes this product shelf stable. This proprietary pump bottle format is offered exclusively by Coffee-mate.