This Pride Mobility Gogo Elite Traveller (Fits Models SC40E and SC44E only) Battery Pack box includes the housing and 2 brand new 12 volt 12 amp batteries made by Interstate Battery. These general purpose batteries are installed, charged and the battery pack is ready to go out of the box. The battery pack is well packaged and tested for voltage at both the charger port and at the scooter connector to make sure you will be running the same day. If you have any problems feel free to visit our seller page to contact use with any problems. The batteries come with a 1-year limited warranty from Interstate battery and the battery pack housing is covered by Pride Mobility for 90 days under their replacement part warranty policy.